frequently asked questions
Choosing the right IT and cybersecurity partner is a big decision.
Here are some of the questions law firm owners ask before they book a call with MoreMax.
Yes. Helping firms move away from a provider that no longer fits is one of the common reasons firms contact us.
Yes. Many firms contact us when the owner or office manager has been holding things together, but the setup is no longer sustainable.
Yes. MoreMax is a strong fit for law firm startups, that want to get their technology, security, and support set up properly from the beginning.
We help new firms build a stronger foundation, so they are not patching things together later. That includes the essentials around Microsoft 365, security, user setup, support, and the day-to-day tools a modern law firm relies on.
That does not mean “too small.” It means focused. Most law firms in the U.S. fall into this range, and their needs are often very different from those of larger organizations with internal IT teams.
MoreMax is built for law firms with 1-25 users that want their technology handled with security, confidentiality, and growth in mind.
We are a strong fit for firms that rely on Microsoft 365, handle sensitive client information, and want practical protection around email, identity, devices, backups, and remote access – without having to build an internal IT department.
Law firms usually come to us in one of a few situations: they are launching and want to build the right foundation, they are ready to stop handling IT themselves, they are frustrated with an unresponsive provider, or they are recovering from a security scare. Whether the goal is to get things right from day one or fix what is no longer working, we help put the right systems in place so you can spend less time managing IT and more time building the firm.
MoreMax is a good fit if your firm:
- Uses, or wants to use, Microsoft 365 as the core platform for email, files, identity, and collaboration
- Wants stronger protection for client data, financial information, and confidential communications
- Needs help with cybersecurity controls, cyber-insurance readiness, and compliance expectations
- Wants secure onboarding and offboarding for attorneys, staff, contractors, and remote users
- Needs reliable backups for Microsoft 365, including Exchange, SharePoint, and OneDrive
- Wants a provider that understands law firm workflows, confidentiality, and the pressure of running a practice
- Values plain-English guidance instead of technical noise
We are probably not the right fit if:
- You only want occasional break-fix support when something stops working
- You want to keep Google Workspace as your long-term platform instead of moving toward Microsoft 365
- You are not ready to use basic security protections like MFA, backups, device management, and email security
- You want the cheapest possible IT option rather than a security-first technology partner
Our best clients want more than “IT support”
MoreMax is not built around the old model of waiting for things to break and then reacting. We help law firms build a stronger technology foundation from the start – one that supports security, productivity, client confidentiality, and long-term growth.
If your firm has 1-25 users and wants Microsoft 365 handled properly, client data protected, and technology decisions made with legal work in mind, MoreMax may be a strong fit.
About the founder: Francois Joubert holds an international four-year, law-focused LLB degree and is a member of the American Bar Association as an Affiliated Professional. For more than 20 years, he has owned and operated Managed IT Services businesses, worked in cybersecurity, and mentored others in the MSP industry. His combined legal, business, and cybersecurity background helps him understand the confidentiality, compliance, and workflow concerns of law firms.
Yes. While we have physical offices in Georgetown, Texas and Boise, Idaho, we serve law firms all over the country. Think of us as your firm’s “virtual IT department.” Because we specialize in cloud-based security and remote support, it doesn’t matter if your office is across the street from us or 2,000 miles away.
How can you support my firm if you aren’t physically here?
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Instant Remote Help: 99% of IT issues can be fixed by our team logging in remotely. We can see your screen and fix the problem while you’re on the phone with us.
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Secure Anywhere: Our Cyber Essentials package protects your laptops and files no matter where you take them, the courtroom, your home, or a hotel.
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Easy Setup: If you need new hardware, we ship it to you “ready to work.” You just plug it in and sign on.
The bottom line: You get the specialized expertise of a law-firm-focused IT team without being limited by your zip code. We protect firms from coast to coast.
