FAQ2026-05-13T12:52:24+00:00

frequently asked questions

Choosing the right IT and cybersecurity partner is a big decision.
Here are some of the questions law firm owners ask before they book a call with MoreMax.

Should matter files go in Microsoft 365 or in a practice management system (like Clio)?2026-05-28T22:18:26+00:00
In most cases, both play a role. The key is clearly defining what lives where, so your systems work together instead of competing.
Do we need backup if we use Microsoft 365?2026-05-28T22:10:17+00:00
It depends on how you define backup and retention. Many firms benefit from having a clearer, more intentional approach here.
Do we need backup if we use Microsoft 365?2026-05-28T22:06:46+00:00
It depends on how you define backup and retention. Many firms benefit from having a clearer, more intentional approach here.
What’s the real difference between SharePoint and OneDrive?2026-05-28T22:07:06+00:00
Think of OneDrive as your personal workspace, and SharePoint as your firm’s shared file system. Both have a purpose — they just need to be used intentionally.
What is “Cyber Essentials for Law Firmsâ„¢”?2026-05-12T21:35:06+00:00

It is our signature bundled service, specifically engineered to address the unique digital risks faced by the legal industry. In an era where client confidentiality is paramount and cyber threats are increasingly sophisticated, “Cyber Essentials” provides a robust, multi-layered defense system.

We’ve distilled high-level enterprise security into one simple, manageable package that focuses on the three most vulnerable areas of your practice:

  • Email Security: We implement advanced filtering and encryption to shield your inbox from phishing, spoofing, and malware. This ensures that your most common form of communication remains a closed loop.

  • File Protection: Your work product and client data are your most valuable assets. We provide secure, redundant backups and access controls to ensure your files are protected from ransomware and accidental loss, keeping you compliant with data retention standards.

  • Device Monitoring: Whether you are in the courtroom, the office, or working from home, we monitor your laptops and workstations 24/7. We proactively patch vulnerabilities and detect suspicious activity before it can escalate into a breach.

The “Big Firm” Advantage Historically, comprehensive cybersecurity was a luxury only the largest firms could afford. Cyber Essentials for Law Firmsâ„¢ changes that. It is designed to give solo practitioners and small firms the same level of “big firm” protection, compliance, and peace of mind—without the “big firm” price tag or technical complexity.

Do You Only Work With Law Firms?2026-02-04T21:33:27+00:00

While MoreMax provides high-level IT support for various small businesses, our heart and expertise are firmly rooted in the legal industry. As a firm “Built by a Law Grad,” we offer far more than just technical troubleshooting; we provide a deep understanding of the high-stakes environment you operate in every day.

Because our core focus is the legal sector, we navigate the nuances of ABA ethics, document security, and billable hour demands that general IT companies often overlook. However, this precision-focused approach isn’t exclusive to the courtroom. We proudly extend our “legal-grade” standards to other operationally complex industries, including:

  • Healthcare: Navigating rigorous HIPAA compliance and protecting sensitive patient data.

  • Manufacturing: Ensuring maximum uptime and securing the digital backbone of production lines.

  • Professional Services: Providing enterprise-level security for any data-heavy organization.

The bottom line? It depends on what you need. If your business requires meticulous attention to detail, proactive support, and a partner who understands the weight of compliance, we’re likely a perfect fit—regardless of your industry.

Do you work with firms outside Texas and Idaho?2026-05-12T22:03:12+00:00

Yes. While we have physical offices in Georgetown, Texas and Boise, Idaho, we serve law firms all over the country. Think of us as your firm’s “virtual IT department.” Because we specialize in cloud-based security and remote support, it doesn’t matter if your office is across the street from us or 2,000 miles away.

How can you support my firm if you aren’t physically here?

  • Instant Remote Help: 99% of IT issues can be fixed by our team logging in remotely. We can see your screen and fix the problem while you’re on the phone with us.

  • Secure Anywhere: Our Cyber Essentials package protects your laptops and files no matter where you take them, the courtroom, your home, or a hotel.

  • Easy Setup: If you need new hardware, we ship it to you “ready to work.” You just plug it in and sign on.

The bottom line: You get the specialized expertise of a law-firm-focused IT team without being limited by your zip code. We protect firms from coast to coast.

What Sets MoreMax Apart for Law Firms?2026-02-04T18:24:07+00:00

At MoreMax, we truly understand law firms because we’ve spent decades working at the intersection of law and technology. Our founder, Francois, is a law school graduate, so we speak lawyer, we get your workflows, your deadlines, and the stakes involved in every case.

Here’s how we help law firms succeed:

  • Stress-free IT for any firm size: Whether you’re a solo practitioner or a small firm with 25 team members, we make sure your technology works quietly in the background so you can focus on clients, not computer problems.

  • Microsoft 365 built for attorneys: From emails to shared documents, we manage your Microsoft 365 environment so it’s secure, organized, and tailored to the way lawyers actually work.

  • Cyber Essentials for Law Firmsâ„¢: Your client information is sensitive. We provide ongoing protection and compliance support, helping you avoid risks and stay audit-ready without headaches.

  • Guidance that actually helps your firm: We don’t just fix issues — we advise on ways to simplify workflows, save time, and make your team more productive. Think of us as your trusted technology partner, helping your firm run efficiently and grow confidently.

With MoreMax, you get peace of mind knowing your technology is secure, reliable, and working for you. That means no more downtime, no more data worries — just the freedom to focus on serving your clients and building your practice.

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